Reference

Our Terms, Your Account Rights

jiliking88 operates under a clear policy framework — your account, your data, and your access are governed by terms designed for Malaysia.

Account TermsPrivacy PolicyCookie UseData RetentionAccess Rights
jiliking88 Our Terms, Your Account Rights
POLICY CONTACT

Reach Us on Legal or Account Queries

If you have a question about how our terms apply to your account, or you want to exercise a data right, our support team handles these requests directly. Reach out through any of the channels below and we will respond with the relevant policy detail or action.

Team online

Live Chat

Open the chat window from any page on jiliking88. Our team handles account and policy queries and can escalate data requests to the right team.

Email Support

Send your query to our support address for written policy responses. Include your registered account email so we can locate your record quickly.

Help Centre

Our help section covers account terms, data rights and cookie settings in plain language. Check there first for answers to common policy questions.

ACCOUNT SECURITY

How We Protect Your Data and Account

We take a straightforward approach to account security and data handling — no vague promises, just the actual steps we follow to keep your information safe and your account yours.

Data Handling

We store only the data needed to run your account. Payment identifiers for Touch 'n Go eWallet, Boost and GrabPay are held securely and used only for transaction processing and verification.

Cookie Policy

We use session and analytics cookies to keep you logged in and to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. If you notice unusual activity, contact live chat immediately and we will lock the account while we investigate.

Data Requests

You have the right to access, correct or request deletion of your personal data. Submit your request via live chat or email with your registered account details and we will action it promptly.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms and policies work in practice.

Account access is available where local law permits online gaming. You confirm your eligibility when you register. We do not accept accounts from regions where such activity is prohibited under local law.

We collect your contact details, registered payment method identifiers such as your Touch 'n Go eWallet or GrabPay account reference, and session activity needed to operate and secure your account.

Contact our support team via live chat or email with your registered account email address. We will locate your record and provide the relevant data in line with our retention policy.

Yes. Submit a deletion request through live chat or email. We will process it subject to any legal retention obligations, such as transaction records required for fraud prevention purposes.

Updated terms are posted on this page with a revised date. Continuing to use the platform after a change is posted means you accept the updated terms. We recommend checking this page periodically.

Access depends on whether local law in your region permits online gaming. If your jurisdiction restricts such activity, you should not use the platform. Our terms are governed by this eligibility condition.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.